Metropolitan therapies ltd


Downtown Cleveland's First Integrated Wellness Clinic


Gina M. Schatz, Director - BA LMT NCTMB RYT

Empowerment through
bodywork and
movement

Frequently Asked Questions

Q: What will I be able to find at this area of your website?
A: Glad you asked! Here you will be able to find the most frequently asked questions - and their answers - asked of us by our clients. This is a great place to learn about everything we have to offer, whether it be what our different modalities can provide, how to use the website and online scheduling, to what proper etiquette is in ours or other wellness clinics - and much more. If you don't see your question listed here, please email us at info@metropolitantherapies.com.

Q: When is the clinic open?
A: The clinic is open 7 days Monday through Sunday and evenings. Most appointments are scheduled ahead of time, however, walk-ins are welcome.

Q: Why don't practitioners at the clinic accept gratuities?
A: The clinic is a professional wellness environment and our practitioners are licensed through the medical board of Ohio, including massage therapists, physical therapists, and chiropractors. Because Metropolitan Therapies Ltd is a medical facility, gratuities are not accepted.

Q: What if I want to see another practitioner, different from who I've already seen?
A: Metropolitan Therapies Ltd is a collaborative which means the practitioners work together as a team for the benefit of each visitor. Therefore, you should always feel comfortable working with any practitioner at any time.

Q: Will my insurance cover my treatment?
A: It may, depending on your coverage plan.  While Metropolitan Therapies Ltd. does not have an insurance billing department, we can provide for you a fee bill with the correct insurance codes to aid you in reimbursement.

Q: Why aren't your prices posted?
A: As a wellness facility, our practitioner rates are not published the way a spa would publish prices. However, we would be happy to discuss the best treatment for you and any accompanying rates at any time.